XLA SIMA INC (“XLA Health,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit www.xlahealth.com (the “Website”).

By using the Website, you consent to the practices described below.

1. Information We Collect

We collect two types of information:

a) Personal Information You Provide

This includes data you voluntarily submit via forms, email, or phone calls, such as:

• Full name
• Email address
• Phone number
• Any message or inquiry contents

b) Automatically Collected Data

When you visit our Website, we may automatically collect:

• IP address
• Browser type and settings
• Device information
• Pages visited and time spent
• Referring URLs

This information helps us understand website usage and improve performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries
• Provide and manage services
• Improve our Website and offerings
• Communicate updates and promotional materials (you may opt out at any time)
• Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

3. Health Information and HIPAA

XLA Health may process personal health information (“PHI”) solely as a business associate under the Health Insurance Portability and Accountability Act (“HIPAA”), when acting on behalf of covered healthcare providers. We implement safeguards to protect PHI and only access, use, or disclose it as permitted by our contracts and applicable law.

Please do not submit any health-related information via the public Website unless you are a client or have been instructed to do so securely.

4. Cookies and Tracking Technologies

We may use cookies and other tracking technologies (like Google Analytics) to:

• Analyze traffic and user behavior
• Customize user experience
• Improve site functionality

You can disable cookies through your browser settings, though some features may not work as intended.

5. Third-Party Disclosure

We may share information with third-party vendors and service providers who assist in:

• Hosting and maintaining the Website
• Customer relationship management
• Marketing and analytics

All third parties are required to keep your information confidential and use it only for the services we request.

6. Data Security

We maintain administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You may request to:

• Access or correct your personal data
• Opt out of non-essential communications
• Delete your information (subject to legal and contractual limits)

To make a request, email us at [Insert Contact Email].

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we become aware of such collection, we will delete the information immediately.

9. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Policy, or as required by law or contractual agreement.

10. Jurisdiction and International Use

This Website is operated in the United States. If you are accessing it from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Your continued use of the Website constitutes acceptance of any changes.